What is myHospital?

MyHospital is a connect and communication service that provides healthcare professionals and staff unlimited access to hospitals throughout the United States. The mobile application provides, full hospital details, driving directions, direct dialing to all floors and departments within each hospital, and Instant Messaging all users within a member group. 


How do I install app on device?

The app is available in the phone store on your device. 


How do I set up an account?

Setting up an account is easy. Download the app on your device through the app store on your device, once that is complete you may sign up through the app and enter your credentials. You can either choose a free version, which has limited access to information, or you may choose to become a monthly or annual member.


What devices can I use to download the myHospital phone application?

All versions of Android and Iphone's are available, as well as Ipad's.


Where can I purchase the myHospital phone application?

Myhospital is available in the apple store and google play. There are various subscription options available at our website www.getmyhospital.com


How do I create a group?

To create a group on myHospital, you must call us directly to set it up. 


How do I add a colleague to my group? 

To add another member, please call us directly. We will have an "invite feature" coming shortly. 


What is the price of a myHospital membership?

There is a basic version, which has limited access to one hospital for free. 

Silver

Gold

Enterprise


What is offered in a membership service?

For the free version, you are limited to only one hospital. 

Silver

Gold

Enterprise 


How many hospitals can I subscribe to?  

Basic version allows you to subscribe to one hospital.

Silver version allows you to subscribe to five hospitals.

Gold version allows you to subscribe to ten hospitals.

Enterprise version allows you to have an unlimited amount of hospitals.


Is there a limit on how many people can enter into one group? 

No, there is no limit of how many people can be in one group.


How many groups can I have?

There is no limit on how many groups you can become a member in.


What if I have a question about the app?

Please contact us by phone or email.


How can I change my profile picture?

Click on the picture icon, and it will prompt you to either take a picture or choose from photo gallery?


How can I instant message?

Go to my groups, then choose member/members that you would like to message. If that person is available to chat, there will be a box next to their name. Click the box, then proceed to send an instant message.


Can I instant message a member if they are not logged in?

No. 


Can I instant message if I am not in a group?

No. Please call us to set you up.


Can I picture message?

No, not yet. It will become a new feature very soon.


How do I register?

Go into the MyHospital app, then click "Register for Free," then enter in your personal information, then click register and it will log you in immediately.